According to Salesbox methodology a sales funnel consists of three clear stages

1. Leads (Focus on qualification and build relation)

2. Opportunities (Use of sales process, OBS, only use this if you work with complex long sales processes)

3. Order


Lead is therefore not the same as contact or account, i.e. a lead can exist on both prospects (potentially new customers ) and existing customers. The purpose is to keep the


ALSO IMPORTANT! If you add a new contact and account as leads (From LinkedIn, Outlook, .CSV file, Manual add form the Add lead form, from the web or from Mailchimp) you WILL NOT see the account and contact in the account and contact lists. This is correct. Its to reduce the nonie in your account and contact lists and make these lists more focused on existing customers. Your added account and contact will automatically be displayed in the account and contact list once you have converted your lead to an opportunity or an order. 


If you want to manually display your added account and / or contact  in the account and contact lists, click the action menu button ... in the list and

- Select Add to account list AND / OR

- Select Add to contact list


Now the account and / or contact will be displayed in the account and contact list.