Why and what

My Office365 or Gmail emails are not synced in realtime
Both Office 365 and Gmail do not guarantee to share information in realtime. Salesbox will save the sent/received emails as soon as they are shared by Offic...
Fri, 18 Oct, 2019 at 1:48 PM
Not all emails from Office365 are synced
Microsoft has a known bug that cause some emails to not be shared with external softwares like Salesbox. 
Fri, 18 Oct, 2019 at 1:46 PM
What emails are synced from Office 365 /Gmail?
What sent emails are synced? All emails you send to email addresses that exist on contacts or accounts in your Salesbox account are synced. It does not ma...
Thu, 27 Feb, 2020 at 12:18 PM
Why do my invitees get different time on the meeting/appointment from Office 365?
This is only relevant if you have connected your Office 365 calendar. In Microsoft there are different places to change your time zone. You can for exam...
Thu, 27 Feb, 2020 at 12:04 PM
Why do I get old emails saved from Office 365?
This is only relevant if you have turned on sync emails from Microsoft Office 365. If you delete an email in Microsoft Outlook Microsoft will classify t...
Thu, 27 Feb, 2020 at 11:50 AM
Why are not all Office 365 emails not synced
Salesbox can only save those emails that Microsoft notify Salesbox about. Some emails are not shared by Microsoft. Since early February 2020 Microsoft has a...
Thu, 27 Feb, 2020 at 11:55 AM
What is the task / appointment focus?
Focus exists on Tasks and appointments. It is a way to harmonize your internal terminology and make it easy to see what the Task or Appointment is focused ...
Thu, 5 Jul, 2018 at 2:54 PM
What types of Tasks can I add?
Customer related: Typical Tasks for building relations, informing customers, customer follow ups Opportunity related: These Tasks are connected to an ...
Thu, 5 Jul, 2018 at 2:16 PM
What is a lead?
A Lead in Salesbox is the same as an Unqualified deal. Therefore you need to connect the Lead to an account and/or a contact. On a Lead you set what Produ...
Thu, 5 Jul, 2018 at 2:09 PM
What is the priority & the color on a lead?
Priority You can set the priority of the Lead in five levels depending how hot the Lead is. Time color Salesbox tracks your personal time to manage yo...
Thu, 5 Jul, 2018 at 2:19 PM